KONTAC UPDATES   

for Thursday, September 18

 

The light green incoming text bubble text should be BLACK... right now it is WHITE...

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   FAQ'S FOR APP   <<< REMOVE THIS TEXT FROM FAQ ON APP 

These two titles should be bold in FAQ section...

KONTAC does not have access to my photos.

KONTAC and push notifications.


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This is when you make a call.... 

Replace 'payment required' pop up with:


This contact has not yet downloaded the KONTAC iPhone app.


(Also, make this pop-up last a few more seconds.)

 

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We are experiencing problems...

When the app is 'closed' the phone does not ring for incoming calls. 

There is no notification of  incoming calls & missed calls when the app is closed.

Even after the app is opened, there is no notification that a call was received/missed while the app was closed.

Also, when the app is closed there is no notification of incoming texts, even though once the app is open, the text is the feed.

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   FAQ'S FOR APP   <<< REMOVE THIS TEXT FROM APP  + MAKE EACH TITLE BOLD... RIGHT NOW SOME ARE BOLD AND SOME ARE NOT ON APP.

 

How do I change my profile picture, name or status?    

To change your name or profile picture, tap the “More” icon in the bottom right corner then select "My Profile."

To update your status, tap the “Status” icon at the bottom of the screen then enter your own personal message by tapping the + icon in the top right corner or select one of the provided status messages.

To remove your status, scroll to the bottom of the Status page & select "Remove Status."

 

How do I add contacts to KONTAC?

KONTAC accesses your contacts' phone numbers from your phone's address book and automatically adds them to the KONTAC app. To access your address book from KONTAC, simply tap the "Contacts" icon at the bottom of the screen.

To add someone new to your Favorites list on KONTAC, simply enter their name and number into your iPhone's Favorites list.

To remove someone from your Favorites list on KONTAC, from the "Favorites" screen, tap the "Edit" button in the top left corner then tap the red minus sign & delete. Tap "Done" in the top left corner when you have finished updating your Favorites list. You can also slide to delete contacts in your favorites list.

How do I delete a contact?

The contacts that you see in KONTAC come directly from your iPhone's Contacts. The only way to delete contacts from the KONTAC app is to delete the contact from your iPhone’s Address Book. Once deleting the contact from your phone, the contact will automatically be deleted from the KONTAC app.

In your iPhone's Contacts app:

  1. Tap on the name for the contact you want to remove and tap Edit in the top right corner.
  2. Scroll all the way to the bottom of the contact's info screen.
  3. Tap "Delete Contact."

 

How do I start a new chat or phone call?

To call or chat with one of your contacts, simply tap the “Contacts’ icon at the bottom of the screen within the KONTAC app. Select the person that you would like to chat with then then tap on their phone number & select "Call" or "SMS Text" in the pop-up menu.

 

How do I use group chat?

When you create a group, you become the admin of the group and have special control over who can join the group. To create a group:

  1. Tap on the "History" Icon.
  2. From the Chats page, select "Add Group"
  3. Create a name for your new group & add an optional profile pic.
  4. Select the green + sign by the "Members" list to add new members to your group chat.

 

 

How do I send media, contacts or location?

You can easily send photos, videos and more while chatting in KONTAC:

From the chat window, tap on the picture on in the bottom left corner. Then select the type of media that you would like to send. From this menu, you can send pictures, videos, locations, voice messages or contacts. You also have the option to send existing photos & videos or to take new photos and videos.

To use the send location feature make sure to enable location services for the KONTAC app. To do this go to: iPhone Settings >Privacy >Location Services > KONTAC.

 

KONTAC does not have access to my photos.

In order for KONTAC to use & send your photos in chat, you will need to give the app permission to use the Photos from your iPhone’s Camera Roll. If you declined permission to use photos, you can grant permission by changing your iPhone's Privacy Settings:

  1. In iPhone Settings, tap "Privacy."
  2. Tap "Photos."
  3. Make sure KONTAC is set to ON.

KONTAC and push notifications.

When you receive a new message in KONTAC, but you do not have the app open to receive it, your iPhone will automatically display a push notification to alert you of the message.

To ensure that you receive notifications from the KONTAC app:

In iPhone Settings > Notification Center, select KONTAC. Here, you can set your preferences for Alert style (Banners, Pop-up alert or none) Badges and Sounds. If you want notifications to appear when your phone's display is off, be sure to enable "Show on Lock Screen."

 

How do I delete messages or chats?

You can delete individual messages, conversations, or group chats by following these steps. These steps apply to individual and group chats. Deleted messages are permanently deleted from your phone.

To delete a single message:

  1. Open the chat.
  2. Slide to delete the message that you would like to remove.

To delete a conversation or group chat:

  1. Tap on "History" in menu at the bottom of the screen.
  2. Slide to delete the Chat that you would like to remove.
  3. You can also tap “Edit” in the top left corner then tap the red minus sign & delete. Tap "done" when you have finished deleting conversations.

*Note: If you delete an entire group chat you will be removed from the chat group & will have to re-join later.

 

 

 

 

 

 

Use these two colors for text bubble...

#FFE9E5

#CCFF99

 

 

 

 

 

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Update on colors.. Make the icons on footer white.. And when you click on them make them turn black. DONE

Test push notification for texts & calls.  WORKING NOW

Can the font size in the text messages in the app be made larger? DONE

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DONE  (Still have to add our apple link)

In the 'Tell a Friend' automated email and sms text message, change 'smartphone' to 'iPhone' & add the word 'free': 

Check out 'KONTAC' Messenger for your iPhone.  Download it free today from.... apple website address goes here

Use this same text above for both for email and sms text message. Right now it's only on the text message... add it to the email message too.

For the email subject line use:
KONTAC ;-)
 

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For the 'about KONTAC' tab on app:
Do you need email address from us for 'Contact Us' ?  If so put support@kontacapp.com 
DONE

 

For the 'about KONTAC' tab on app:
Do you have sample content/text for 'Help/FAQ's' ?

After I allow the app to access my contacts, how do I edit them?


How do I add &/or remove the contacts from my list?

Does this app support 'Dynamic Type' (Apps that support 'Dynamic Type' will adjust font size....)

 ALL ANSWER

 

 

Can we get KONTAC logo/graphics with black background and white background... these pics are for our website.  DONE

 

Also, make date and time text black...and clock. Remove light blue color box/bubble DONE

 

 

Remove the word... INC from footer on... DONE